Privacy Policy

How we collect, use, and protect your personal information

Last update: 11/09/2024

DISCLAIMER: We act as a search engine and data aggregator. We provide our customers with quick and consolidated access to publicly available information on the Internet. Contact data is sourced through two complementary channels: publicly available information gathered from the web (professional directories, company websites, and online publications) and third-party data providers who aggregate public data in strict accordance with applicable data privacy regulations, including GDPR. We do not store any of the data we provide through our service and therefore do not process this data.

Introduction

At Hereon Limited ("we", "us", or "our"), we are committed to protecting the privacy of our users ("you", "your", or "user"). This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our website, services, or any other feature provided by us (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you confirm that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Services.

1. Information We Collect

To provide you with our Services, we may collect the following information:

a) Personal information you provide to us:

Email address
Username
Payment information (for processing payments)

b) Information automatically collected:

IP address
Browser data (user-agent, timezone)

c) Third-party cookies:

Our Services may use third-party cookies from Google and Facebook (Meta Inc) to provide personalized advertising and enhance user experience.

2. How We Use Your Information

We use your personal information for the following purposes:

To create and manage your account
To provide and maintain our Services
To process payments
To communicate with you about your account or our Services
To improve our Services and personalize your experience
To enforce our Terms of Service and other agreements
To comply with legal obligations, prevent fraud, and protect the rights and interests of our users

3. Legal Basis for Data Processing

We process data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include:

Legitimate Interest (Article 6(1)(f)) — Public data sourced from directories, online publications, and professional websites is processed under legitimate interest, as this information has been voluntarily made public by individuals or organizations.
Public Task (Article 6(1)(e)) — Business registry data sourced from official government and business registries, which are public records by legal mandate, is processed under public task and legitimate interest.
Data Minimization (Article 5(1)(c)) — Only data strictly necessary for professional use cases is collected and processed.
Storage Limitation (Article 5(1)(e)) — Data is retained only as long as necessary and regularly reviewed for accuracy and relevance.

4. Disclosure of Your Information

We may disclose your personal information in the following situations:

To comply with legal obligations, such as responding to court orders, search warrants, or subpoenas
To protect our rights, property, or the safety of our users, employees, or others
To enforce our Terms of Service and other agreements
As part of a merger, acquisition, or sale of our assets
To third-party data providers operating under Data Processing Agreements (DPAs) ensuring equivalent GDPR compliance

5. Security and Confidentiality

In accordance with Article 32 of the GDPR, we implement appropriate technical and organizational measures to ensure the security and confidentiality of personal data, including:

Industry-standard encryption for data in transit and at rest
Access controls to prevent unauthorized use or disclosure
Regular security assessments and monitoring

6. Data Retention

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. We take appropriate technical and organizational measures to ensure the security of your personal information.

7. Data Removal Requests

In accordance with Article 17 of the GDPR (Right to Erasure), any individual — whether a registered user of our platform or a person whose data appears in our database — has the right to request the deletion of their personal data at any time. To submit a data removal request, you may:

Send an email to [email protected] with the subject line "Data Removal Request", including your email address and any relevant details to help us identify your data
Use the account deletion option available in your account settings, if applicable

Upon receiving your request, we will:

Verify your identity to ensure the security of your data
Process your request within the timeframes required by GDPR (typically within 30 days)
Permanently delete your personal data from our database, unless retention is required by law (e.g., for tax, legal, or regulatory obligations)
Notify you by email once the deletion has been completed

Please note that once your data is deleted, this action is irreversible. For registered users, you will no longer be able to access your account or any associated services.

8. Your Rights

Under GDPR and EU directives, you have the following rights with respect to your personal information:

To access, correct, or delete your personal information
To object to or restrict our processing of your personal information
To request a copy of your personal information in a structured, machine-readable format
To withdraw your consent to our processing of your personal information (where our processing is based on your consent)

To exercise any of your rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected].